Refund policy

Refund & Replacement Policy

Returns
As our products are customised and personalised specifically for each customer, we do not accept returns or cancellations once the order has been processed.

Replacement
Replacement will be provided only if the product is received damaged or broken during transit.

To claim a replacement, the customer must provide a continuous, unedited unboxing/opening video clearly showing the package from the time of opening. The video must be shared with us within 6 hours of receiving the order.

Claims without a proper unboxing video submitted within 6 hours may not be eligible for replacement.

Refunds
All sales are final. No refunds will be issued. In case of eligible transit damage, only a replacement of the damaged/broken product will be provided.

Contact Us
For any questions or replacement claims, please contact us at:
ambatraders1989@gmail.com